Privacy Policy

Introduction

This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your personal information when you use the ECO Heat Shop service. It also informs you of your privacy rights and how UK law protects you. By using our service, you consent to the collection and use of your personal data in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation
Words with initial capital letters have specific meanings defined under the following conditions. These definitions apply whether the terms appear in the singular or plural form.

Definitions
For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party. “Control” refers to ownership of 50% or more of the shares or equity interests that grant the right to vote for the election of directors or other managing authorities.
• Application refers to the ECO Heat Shop, the software program provided by the Company.
• Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to Rolling Millions Ltd, located at 465 Coventry Road, Birmingham, B10 0TJ, United Kingdom.
• Cookies are small files placed on your computer or device that store browsing history and other related information.
• Country refers to the United Kingdom.
• Device means any device that can access the Service, including computers, smartphones, and tablets.
• Personal Data refers to any information relating to an identified or identifiable individual.
• Service refers to the Application or the Website, or both.
• Service Provider means any third party who processes data on behalf of the Company, such as those employed to facilitate, monitor, or analyze the use of the Service.
• Usage Data refers to data collected automatically through the use of the Service or its infrastructure (e.g., page visits, session durations).
• Website refers to ECO Heat Shop, accessible from /.
• You refers to the individual accessing or using the Service or the legal entity on whose behalf they are acting.

Collection and Use of Your Personal Data

Types of Data Collected
We may collect the following types of personal data when using our service:

1. Personal Data:
   While using our Service, we may ask for information that can be used to contact or identify you, such as:
   • Email address
   • First and last name
   • Phone number
   • Address (state, province, ZIP/postal code, city)
2. Usage Data:
   Usage data is automatically collected when using the Service. This may include:
   • Your device’s Internet Protocol (IP) address
   • Browser type and version
   • Pages visited within the Service
   • Time spent on pages
   • Device identifiers
3. Location and Device Data:
   When accessing the Service via mobile devices, we may automatically collect:
   • Mobile device type and unique ID
   • IP address
   • Mobile operating system and browser type
4. App Usage Information:
   If using the Application, we may collect location information, images, or other content from your device’s camera and photo library with your prior consent.

Cookies and Tracking Technologies
We use cookies and similar technologies to track activity on our Service and store certain information. These technologies help us analyze and improve our Service. Cookies may include:

• Session Cookies: Used for login and session management, deleted after you close your browser.
• Persistent Cookies: Remain on your device after the session ends, used to remember preferences and settings.

You can disable cookies in your browser settings, but doing so may impact your ability to use some parts of our Service.

Use of Your Personal Data

We use your personal data for the following purposes:

• To provide and maintain our Service
• To manage your account and provide access to our service features
• To fulfill contracts or other agreements made with you
• To contact you about updates, services, or promotions
• To improve our Service, products, and user experience
• To conduct business transfers, such as mergers or acquisitions

Sharing of Your Personal Data
We may share your personal information in the following situations:

• With Service Providers: To monitor and analyze Service usage, or for communication purposes.
• Business Transfers: In case of a merger, sale of assets, or acquisition, your data may be transferred to the new owner.
• With Affiliates: We may share data within our corporate group, ensuring that affiliates comply with this Privacy Policy.
• With Business Partners: To provide you with specific products, services, or promotions.
• With Other Users: Publicly shared data may be visible to other users of the Service.
• With Your Consent: If you provide consent, we may share your data for other purposes.

Retention of Your Personal Data
We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We also retain usage data for internal analysis, typically for shorter periods unless required to improve security or functionality.

Transfer of Your Personal Data
Your data may be transferred to, and maintained on, servers outside of the United Kingdom or the European Economic Area (EEA). By using the Service, you consent to this transfer. We ensure that adequate data protection measures are in place.

Deletion of Your Personal Data
You have the right to delete or request assistance in deleting the personal data we have collected. You can manage this through your account settings or contact us directly.

Disclosure of Your Personal Data
We may disclose your data in the following cases:

• Business Transactions: If we are involved in a merger, acquisition, or asset sale.
• Law Enforcement: If required by law or in response to legal requests.
• Other Legal Requirements: To protect the Company’s rights, prevent wrongdoing, or ensure safety.

Security of Your Personal Data
While we take reasonable measures to protect your data, please be aware that no method of transmission or storage is 100% secure. We aim to use commercially acceptable methods to protect your data but cannot guarantee absolute security.

Children’s Privacy

Our Service is not intended for individuals under 13 years of age, and we do not knowingly collect data from children. If you are a parent or guardian and aware that your child has provided us with personal data, please contact us. If we discover we have collected data from a child without parental consent, we will take steps to remove it.

Anti-Slavery Policy

We are committed to preventing modern slavery and human trafficking in our business and supply chains. This policy reflects our commitment to act ethically and with integrity in all relationships.

• Business Structure: We operate in the retail sector, selling heating appliances, and maintain a zero-tolerance approach to modern slavery.
• Due Diligence: We conduct due diligence on suppliers to assess compliance with anti-slavery laws.
• Training: We provide training to staff to identify and act on potential signs of modern slavery.
• Reporting Violations: We encourage the reporting of concerns, which can be made anonymously.

Links to Other Websites

Our Service may contain links to third-party websites not operated by us. We are not responsible for their content or privacy practices and recommend reviewing their policies before sharing personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: admin@ecoheatshop.co.uk
• Phone: +44 7778 696087
• Website: www.ecoheatshop.co.uk